Meta Approved E-Commerce Templates

E-Commerce WhatsApp Message Templates

Boost Shopify and WooCommerce conversions with pre-approved WhatsApp message templates for cart recovery, order dispatch, COD confirmation, and customer reviews.

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Abandoned Cart Recovery (15 Min Trigger)
Marketing
Hey {{1}}! 👋 We noticed you left some amazing items in your cart at {{2}}. Items in your cart are selling fast! Complete your purchase right now and get an extra 10% OFF using coupon code {{3}}. 👉 Complete Order: {{4}}
Interactive Buttons:
🛒 Complete Checkout 💬 Ask a Question
Automated COD Order Confirmation
Utility
Namaste {{1}}! 🙏 Thank you for placing your order #{{2}} for {{3}} on {{4}}. To ensure swift dispatch, please confirm your delivery address: 📍 {{5}} Please tap a button below to confirm your order:
Interactive Buttons:
✅ Confirm Order ❌ Cancel Order
Order Dispatch & Live Tracking Alert
Utility
Great news {{1}}! 🚀 Your order #{{2}} has been packed and dispatched via {{3}}. 📦 Tracking ID: {{4}} 🚚 Expected Delivery: {{5}} Track your live courier status here: {{6}}
Interactive Buttons:
📍 Track Courier 📞 Contact Support
Out for Delivery Notification
Utility
Good morning {{1}}! ☀️ Your package from {{2}} is Out for Delivery today. Our delivery partner {{3}} will reach your address shortly. Please keep {{4}} ready for COD payment (if applicable). Need help? Reply to this chat!
Interactive Buttons:
📞 Call Delivery Partner 💬 Reschedule Delivery
Order Delivered & Product Review Request
Marketing
Hi {{1}}! 🌟 Your order #{{2}} was delivered today. We hope you love your new {{3}}! Could you take 30 seconds to share your feedback? Your review means the world to us: ⭐ Review on Google: {{4}}
Interactive Buttons:
⭐ Leave a Review 🎁 Get 15% Next Order
Got Questions?

Template Guidelines & Rules FAQ

Everything you need to know about getting Meta WhatsApp templates approved.

Simply copy the text and paste it into the SecondTick Template Manager dashboard. Choose the category (Marketing or Utility), add variable sample values, and click Submit. Meta's automated AI verifies templates in under 2 minutes.

These are dynamic variable parameters. When broadcasting, SecondTick automatically replaces {{1}} with customer name, {{2}} with order ID, {{3}} with tracking link, etc., directly from your Shopify or CSV database.

Utility templates are transactional messages triggered by user actions (order receipts, shipping alerts, OTPs) and cost approx. ₹0.1150 in India. Marketing templates are promotional offers, cart reminders, and festive greetings, costing approx. ₹0.8631 in India.

Yes! Meta supports up to 2 Call-to-Action buttons (e.g. 'Visit Website' with dynamic URL or 'Call Phone') and up to 3 Quick Reply buttons (e.g. 'Confirm', 'Cancel', 'Talk to Human').

Common rejection reasons include: submitting promotional text under the Utility category, missing sample variable values, abusive wording, or broken CTA URLs. SecondTick's built-in AI validator checks your templates before submission to ensure 99.8% approval rates.

Yes! You can attach dynamic header images (product photos), PDFs (tax invoices), videos, or location pins to your WhatsApp message templates.

You can create and manage up to 250 verified message templates per WhatsApp Business Account (WABA).

Ready to Broadcast WhatsApp Templates to Your Customers?

Register on SecondTick at ₹0 Meta markup fee and start sending verified broadcasts in 5 minutes.

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